FAQ

See below for answers to commonly asked questions.

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Applying

Who is Nitra?

Nitra is a financial services and software company built with doctors in mind. Our specialty is providing doctors with streamlined solutions that help you manage your practice's finances, so you can focus on your patients.

Will my personal credit be affected when I apply for the Nitra Card?

Nitra may request a personal credit check when you apply for a card. This check is a soft credit pull and will not effect your credit. If you are a sole proprietor, there may be a hard pull on your credit, with prior permission.

What is the annual fee for the Nitra Card?

There is no annual fee.

How do I sign up for a Nitra card?

Potential cardholders may apply for the Nitra Visa Business Card on Nitra.com.

Can I apply for the Nitra card without an EIN?

Yes, if you operate as a sole proprietor you can apply using your Social Security Number. However, this will result in a hard pull on your credit.

Rewards

How does Nitra’s rewards program work?

You earn unlimited 1.5% cashback rewards on all your Nitra purchases.  Points are awarded after your statement has been paid.

Do my cashback rewards expire?

Your Nitra rewards never expire.

Account Management

Who should I contact if I have questions about my account?

support@nitra.com

I forgot my password. How do I login?

Self-serve password reset is available from the login screen. You can email support@nitra.com for additional assistance.

How do I contact Nitra?

For all other Questions, contact us directly at (845) 209 0213.

How can I partner with Nitra?

If you are interested in partnering with Nitra, please fill out our partner lead form on site or email us at partnerships@nitra.com.

Does My Nitra Card Support Apple Pay and Google Pay?

Yes, you can use Nitra cards with Apple and Google Pay, both virtual and physical cards are supported! You can add cards to your mobile wallet in a couple of ways:

iOS users
- Using the Nitra iOS App: Go to the Cards Tab, select a card, and tap “Add to Apple Wallet”
- Manually add cards via Apple Wallet here

Android users
- Manually add cards via Google Pay here